Política de privacidad

Last Updated: June 13, 2026
Website: www.TheBeagleBuddy.com
Company: Gloway Inc, doing business as BeagleBuddy® (“BeagleBuddy®,” “we,” “our,” or “us”)

Protecting your private information is important to us. This Privacy Policy explains how BeagleBuddy® collects, uses, stores, shares, and protects your personal information when you visit, use, or make a purchase through www.TheBeagleBuddy.com, create or manage a pet profile, use a BeagleBuddy® QR Pet Tag, or otherwise interact with our products and services.

BeagleBuddy® operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with an online shopping experience. BeagleBuddy® is powered by Shopify, which helps us provide our e-commerce services.

By using or accessing our website, purchasing our products, registering a pet profile, or using our QR Pet Tag services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

1. Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified.

Depending on how you interact with our website and services, we may collect or process the following categories of personal information:

  • First and last name

  • Mailing address

  • Shipping address

  • Billing address

  • Email address

  • Phone number

  • Account login information, including username, password, security questions, preferences, and settings

  • Order and purchase information

  • Transaction information, including items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel

  • Payment and financial information, including payment card information, transaction details, form of payment, and payment confirmation

  • Customer service communications

  • Device information, including browser type, device type, IP address, operating system, network connection, and other unique identifiers

  • Usage information, including how and when you interact with or navigate our website and services

Because BeagleBuddy® products are designed to help identify and protect pets, we may also collect pet-related information that you choose to add to your pet’s profile, including:

  • Pet name

  • Pet photo

  • Breed

  • Age or birthdate

  • Gender

  • Identification details

  • Medical notes, allergies, special needs, or care instructions

  • Emergency contact details

  • Any other information you choose to include in your pet’s profile

You are responsible for deciding what information to include in your pet’s profile. Please avoid adding information you do not want to be visible to someone who scans your pet’s QR code.

2. Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, register a pet profile, contact us, or otherwise provide information to us

  • Automatically through the website, including from your device, browser, cookies, and similar technologies

  • From service providers that help us operate our website, process payments, fulfill orders, provide technology, or support our services

  • From Shopify and other third-party partners or platforms used to provide, improve, market, or secure our services

3. QR Code and Location-Based Features

Each BeagleBuddy® Pet Tag includes a unique QR code that can be scanned by someone who finds your pet. When the QR code is scanned, the person scanning it may be able to view selected information from your pet’s profile so they can help contact you.

Depending on the device, browser permissions, network connection, and available technology, we may collect scan-related information, including:

  • Date and time of the scan

  • Approximate or precise location of the scan, if location access is allowed

  • IP address

  • Device and browser information

  • QR tag identification number

This information may be used to send you a real-time notification that your pet’s tag has been scanned and, when available, the location where your pet may have been found.

Location information depends on the scanner’s device settings, browser permissions, network connection, and whether the person scanning the tag allows location access. We cannot guarantee that location information will always be accurate, precise, or available.

4. Pet Profile Visibility

Certain information you add to your pet’s profile may be displayed when your pet’s QR code is scanned. This may include contact details, pet information, medical notes, emergency instructions, or other details you choose to make available.

You can update your pet profile at any time. BeagleBuddy® allows you to update your personalized pet profile as many times as needed, without subscription or maintenance fees.

5. Payment Information

If you purchase products or services from BeagleBuddy®, payment information may be collected to complete your transaction. Payments may be processed by third-party payment processors and Shopify.

We do not intentionally store full credit card numbers on our own systems unless required for transaction processing and permitted by applicable payment security standards.

6. How We Use Your Personal Information

BeagleBuddy® may use your personal information for the following purposes:

  • To provide, operate, tailor, and improve our website, products, and services

  • To process payments and fulfill orders

  • To arrange shipping and delivery

  • To process purchases, returns, exchanges, cancellations, or other transactions

  • To create, maintain, and manage customer accounts

  • To create, activate, maintain, and manage personalized pet profiles

  • To activate and manage QR Pet Tags

  • To send real-time QR scan notifications

  • To remember your preferences and items you are interested in

  • To provide customer support

  • To communicate with you about your order, account, pet profile, QR tag, or customer service requests

  • To send marketing, advertising, promotional communications, alerts, surveys, or general updates, when permitted

  • To recommend products or services that may be relevant to you

  • To improve our website, customer experience, products, and services

  • To detect, investigate, or prevent fraudulent, illegal, unsafe, or malicious activity

  • To protect the security of our website, business, customers, users, pets, and the public

  • To comply with applicable laws, legal obligations, and valid legal processes

  • To enforce or investigate potential violations of our terms, policies, or agreements

7. Marketing and Advertising

BeagleBuddy® may use your personal information for marketing and promotional purposes, such as sending emails, text messages, or postal mail, and showing online advertisements for products or services on our website or other websites.

This may include advertising based on items you previously purchased, viewed, added to your cart, or other activity on our website.

You may opt out of marketing emails at any time by clicking the “unsubscribe” link included in our emails. Please note that even if you opt out of marketing messages, we may still send transactional or service-related messages regarding your orders, account, pet profile, QR tag, or customer service requests.

8. How We Disclose Personal Information

BeagleBuddy® does not sell, rent, or lease customer lists to third parties.

However, we may disclose personal information to trusted service providers and third parties for legitimate business purposes, including:

  • Shopify

  • Payment processors

  • Shipping and delivery providers

  • Website hosting providers

  • Cloud storage providers

  • Email and SMS communication providers

  • Marketing and advertising platforms

  • Analytics providers

  • Customer support tools

  • Fraud prevention and security providers

  • IT management providers

  • Business and marketing partners

  • Affiliates or companies within our corporate group

These service providers may use your information only as necessary to provide services to BeagleBuddy® and are expected to maintain the confidentiality and security of your information.

We may also disclose personal information:

  • When you direct us, request us, or consent to the disclosure

  • To ship products or provide services you requested

  • Through your use of social media widgets, login integrations, or third-party tools

  • In connection with a business transaction, such as a merger, acquisition, sale of assets, financing, or bankruptcy

  • To comply with legal obligations, subpoenas, search warrants, court orders, or similar legal requests

  • To enforce our terms, policies, or agreements

  • To protect or defend our rights, property, services, customers, users, pets, or the public

Depending on where you reside, certain sharing for targeted advertising may be considered a “sale,” “share,” or “targeted advertising” under applicable privacy laws. You may have the right to opt out of such uses as described in the “Your Rights and Choices” section below.

9. Relationship with Shopify

Our services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of our website and services to help provide and improve the services.

Information you submit through our website may be transmitted to and shared with Shopify and other third parties, which may be located in countries other than where you reside, in order to provide, improve, protect, and support our e-commerce operations.

We may use certain Shopify features that incorporate data and information obtained from your interactions with our store, along with other merchants and Shopify. In some circumstances, Shopify may be responsible for processing certain personal information, including responding to requests to exercise rights related to information processed by Shopify.

To learn more about how Shopify uses personal information and the rights you may have, you may visit Shopify’s consumer privacy resources.

10. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to personalize your online experience, remember your preferences, analyze website traffic, improve our services, support advertising campaigns, and provide a customized shopping experience.

A cookie is a text file placed on your device by a web page server. Cookies help us recognize your device, remember your preferences, and simplify your experience when you return to our website.

You can choose to accept or decline cookies through your browser settings. If you disable cookies, some features of our website or services may not function properly.

11. Automatically Collected Information

When you visit our website, we may automatically collect information such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Domain names

  • Referring website addresses

  • Pages visited

  • Access times

  • Shopping behavior on our website

  • Interaction with products, content, features, or tools

This information is used to operate the website, maintain service quality, provide general statistics, improve user experience, personalize content, and protect the security of our services.

12. Third-Party Websites and Links

Our website may contain links to websites or online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy policies, security practices, and terms and conditions.

We are not responsible for the content, privacy practices, security, accuracy, reliability, or policies of third-party websites or platforms.

13. Data Security

BeagleBuddy® uses reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

Our website may use SSL encryption to help protect information transmitted online. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to protect your personal information, we cannot guarantee perfect security. You acknowledge that there are security and privacy limitations inherent to the Internet that are beyond our control.

14. Security and Retention of Your Information

We retain personal information for as long as necessary to provide our products and services, maintain your account or pet profile, comply with legal obligations, resolve disputes, prevent fraud, enforce our agreements, and maintain appropriate business records.

How long we retain your personal information depends on several factors, including whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

You may request deletion of your account or pet profile by contacting us using the information below. Some information may be retained if required or permitted for legal, accounting, security, fraud prevention, dispute resolution, or legitimate business purposes.

15. Your Rights and Choices

Depending on where you live and applicable law, you may have some or all of the following rights regarding your personal information:

  • Right to access or know the personal information we maintain about you

  • Right to request deletion of certain personal information

  • Right to request correction of inaccurate personal information

  • Right to receive a copy of certain personal information

  • Right to request portability of certain personal information

  • Right to opt out of the sale or sharing of personal information for targeted advertising, where applicable

  • Right to manage communication preferences

  • Right to appeal a privacy rights decision, where applicable

These rights are not absolute and may apply only in certain circumstances. In some cases, we may decline your request as permitted by law.

To submit a privacy request, please contact us using the information listed in the “Contact” section below. We may need to verify your identity before processing your request.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

16. Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to make a privacy request on your behalf.

Before accepting a request from an authorized agent, we may require proof that you authorized the agent to act on your behalf. We may also require you to verify your identity directly with us.

17. Florida Residents

BeagleBuddy® is based in Florida and operates an e-commerce business. We aim to handle personal information responsibly and in accordance with applicable Florida and U.S. privacy, data security, and consumer protection laws.

If applicable law grants you specific privacy rights, you may contact us to exercise those rights. We will review and respond to your request as required by applicable law.

18. Children’s Data

Our website and services are not intended to be used by children under the age of 13. BeagleBuddy® does not knowingly collect personally identifiable information from children under 13.

If you are under 13, please do not use this website or submit personal information without the permission and supervision of a parent or legal guardian.

If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms may be defined under applicable law.

19. International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer personal information from the European Economic Area, the United Kingdom, or other regions with specific data transfer requirements, we will rely on recognized transfer mechanisms or other lawful safeguards where required by applicable law.

20. Complaints

If you have complaints about how we process your personal information, please contact us using the contact details listed below.

Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

21. Changes to This Privacy Policy

BeagleBuddy® may update this Privacy Policy from time to time, including to reflect changes to our practices, services, technologies, or for operational, legal, or regulatory reasons.

When we make changes, we will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice as required by applicable law.

Your continued use of our website, products, or services after changes are posted means you accept the updated Privacy Policy.

22. Contact Information

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any privacy rights available to you, please contact us at:

Gloway Inc, doing business as BeagleBuddy®
Website: www.TheBeagleBuddy.com
Email: info@thebeaglebuddy.com